Govindam Sweets Privacy and Policy

As a data controller, we at Govindam Sweet Shop, located in Jaipur, India, understand the importance of protecting the personal data of our customers. This privacy policy outlines how we collect, use, and protect your personal data when you use our online delivery service for sweets and other beverage snacks.

1.Collection of Personal Data

We collect personal data from you when you place an order on our website or through our mobile app. This includes your name, email address, phone number, and delivery address. We may also collect payment information such as credit card details or bank account details for processing payments.

2. Use of Personal Data

We use your personal data for the following purposes: – Processing your orders and delivering the products to your specified address – Communicating with you regarding your orders, such as order confirmation, delivery status updates, and any issues that may arise during the delivery process – Responding to any queries or complaints you may have – Sending promotional emails about our products and services that we believe may be of interest to you (you can unsubscribe from these emails at any time) – Analyzing customer behavior and preferences to improve our products and services – Complying with legal obligations, such as tax and accounting requirements

3. Protection of Personal Data

We take the protection of your personal data very seriously. We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. This includes using secure servers to store your data, encrypting sensitive information such as credit card details, and limiting access to your data only to authorized personnel. We also regularly review our security measures to ensure they are up-to-date and effective.

4. Sharing of Personal Data

We do not share your personal data with any third parties except in the following circumstances: – Service providers: We may share your personal data with third-party service providers who perform certain services on our behalf, such as payment processing or delivery services. These service providers are bound by confidentiality agreements and are not permitted to use your personal data for any other purpose than providing the relevant service. – Legal obligations: We may disclose your personal data if required by law or if we believe disclosure is necessary to protect our rights or the rights of others.

5. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, we will securely delete or anonymize your personal data.

6. Your Rights

As a data subject, you have certain rights regarding your personal data, including: – The right to access: You have the right to request a copy of the personal data we hold about you.

The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

The right to erasure: You have the right to request that we delete your personal data under certain circumstances, such as if it is no longer necessary for the purposes for which it was collected or if you withdraw consent (where applicable).

The right to restriction of processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or if you object to our legitimate interests (where applicable).

The right to object: You have the right to object to the processing of your personal data under certain circumstances, such as if we are processing it based on legitimate interests (where applicable).

The right to portability: You have the right to request that we transfer your personal data to another organization or provide it in a commonly used format (where technically feasible). If you wish to exercise any of these rights, please contact us at Contact us we will respond promptly and free of charge unless further copies are requested. We may ask you for additional information to confirm your identity before responding to such requests.